1. Introduction

HintSoft Solutions Kft. (registered seat: 9022 Győr, Czuczor Gergely utca 36. 5th floor, door 11; company registration number: 08-09-035864; e-mail: ; phone: +36 20 433 0880; hereinafter referred to as the “Company” or “Controller”) is committed to protecting the personal data of individuals and ensuring compliance with data protection legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and the Hungarian Information Act (Act CXII of 2011).

This privacy policy describes how the Company collects, uses, stores, and protects the personal data of data subjects interacting with its website.

2. Data Controller Details

• Controller name: HintSoft Solutions Kft.
• Registered seat: 9022 Győr, Czuczor Gergely utca 36. 5th floor, door 11
• Company registration number: 08-09-035864
• Phone: +36 20 433 0880
• E-mail: 
• Website: www.hintsoft-solutions.com

3. Scope of this Policy

This Policy applies to all natural persons who contact the Company through its website, especially via the contact form. It covers all data processing activities related to such communication and the use of cookies on the website.

4. Purposes and Legal Bases of Data Processing

4.1 Contact Form Submissions

Purpose: To respond to inquiries submitted via the website contact form, maintain communication, and provide support.
Legal basis: Legitimate interest of the Controller (Article 6(1)(f) GDPR) to ensure efficient communication.
Categories of personal data processed: Name, email address, phone number (optional), message content, and technical metadata (e.g., IP address, timestamp).
Data retention: Up to 12 months after the last interaction, unless a legal obligation or further business relationship justifies a longer retention.
Data transfers: The Company uses Google Workspace to manage communications and data storage. This may involve international data transfers to the United States. Google LLC complies with the EU-U.S. Data Privacy Framework. Google’s privacy policy is available at: https://policies.google.com/privacy

5. Cookies

5.1 General Information

The Company’s website uses cookies to ensure technical functionality and to collect anonymous usage statistics (e.g., via Google Analytics).

5.2 Data processed through cookies

• IP address
• Timestamp of visit
• Pages visited
• Browser and operating system data

5.3 Types of cookies used

• Necessary cookies: Essential for the website’s core functionalities.
• Analytical cookies: Used to generate statistical insights through Google Analytics.
  Legal basis: Consent from the data subject (Article 6(1)(a) GDPR) given through the cookie banner.
  Retention: Cookies are stored for up to 14 months, depending on the settings.

6. Automated Decision-Making and Profiling

The Company does not use personal data for automated decision-making or profiling.

7. Data Subject Rights

Under the GDPR, data subjects have the following rights:

7.1 Right of Access

The right to obtain confirmation of whether their personal data is being processed and access to that data and related information.

7.2 Right to Rectification

The right to request the correction of inaccurate personal data and the completion of incomplete data.

7.3 Right to Erasure (“Right to be Forgotten”)

The right to request the deletion of personal data if it is no longer necessary, consent is withdrawn, the processing is unlawful, or another legitimate ground applies.

7.4 Right to Restrict Processing

The right to request restriction of processing in cases of contesting the data’s accuracy, unlawful processing, or pending a decision on an objection.

7.5 Right to Data Portability

Where applicable, the right to receive the personal data in a structured, commonly used and machine-readable format, and to transmit it to another controller.

7.6 Right to Object

The right to object to data processing based on the controller’s legitimate interest. In such cases, the controller must cease processing unless it demonstrates compelling legitimate grounds.

8. Remedies

If you believe that your personal data is being processed unlawfully, you may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

• Address: 1055 Budapest, Falk Miksa utca 9-11.
• Postal address: 1363 Budapest, Pf. 9.
• Phone: +36 1 391 1400
• E-mail: 
• Website: www.naih.hu

You also have the right to seek judicial remedy before a competent Hungarian court.

9. Changes to this Policy

The Company reserves the right to amend this Policy. Any updates will be published on the website. If significant changes occur, data subjects will be informed appropriately.